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CHC52015 Diploma of Community Services


Stark Institute offers the CHC52015 Diploma of Community Services which reflects the role of community services, case management and social housing workers involved in the managing, coordinating and/or delivering of services catered to individuals, groups and communities. This comprehensive course is designed by professionals in accordance with industry needs and demands where you will learn and be equipped with the right strategies and skills to assist, advise, nurture and promote an individual’s well-being. Our highly-experienced faculty at Stark Institute deliver quality training along with a holistic approach, provide you one-on-one training, guidance and industry relevant knowledge helping you to flourish in the ever-evolving community sector.

At this level, workers possess specialised skills in community services and work autonomously under broad directions from senior management. Community Workers are usually providing direct support including social, emotional, psychological and practical support to individuals or groups of individuals thereby making a genuine difference in their lives. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.

Gaining a nationally recognised qualification in Community Services and working in the industry is extremely rewarding and gives you the opportunity to support a diverse range of people in different life situations. On graduation, you will have the confidence knowing you’re job ready in this sector with an industry qualification you need to help people build a better life for themselves and ultimately succeed in your career.

Nationally Recognised


Delivery Mode

  • Classroom Based
  • Workplace
  • Distance Learning
  • Virtual/Blended

Course Duration

72 weeks including holidays (62 weeks of study and 10 weeks of holidays)

Course Fees

The full fee for service charge of this course: $10,000

Entry Requirement

As such there are no entry requirements for this course, however students are required to undertake the Language, Literacy and Numeracy assessment and Pre-Training Review. This will determine a candidate’s suitability and relevance for the course and identification of any support required. A current Police Check and approved Working with Children Check is required before undertaking placement.

Work Placement

  • 100 Hours

Career Opportunities

  • Community Care Manager
  • Coordinator of Volunteer Work
  • Team Leader
  • Care Team Leader
  • Family Services Coordinator
  • Support Facilitator (Community Services)

Education Pathways

On successful completion of this qualification learners will have satisfied all requirements and components and will have the knowledge and skills required to progress through to CHC62015 Advanced Diploma of Community Sector Management or -related courses.

Units of Competency

This course has 16 units of competency:

  • 8 core units
  • 8 elective units

Core Units
CHCCCS007 Develop and implement service programs
CHCCOM003 Develop workplace communication strategies
CHCDEV002 Analyse impacts of sociological factors on clients in community work and services
CHCDIV003 Manage and promote diversity
CHCLEG003 Manage legal and ethical compliance
CHCMGT005 Facilitate workplace debriefing and support processes
CHCPRP003 Reflect on and improve own professional practice
HLTWHS004 Manage work health and safety

Elective Units
CHCCCS004 Assess co-existing needs
CHCCSM007 Undertake case management in a child protection framework
CHCDFV006 Counsel clients affected by domestic and family violence
CHCCSM004 Coordinate complex case requirements
CHCCSM005 Develop, facilitate and review all aspects of case management
CHCCSL001 Establish and confirm the counselling relationship
CHCAOD009 Develop and review individual alcohol and other drugs treatment plans
CHCCSM006 Provide case management supervision